Let‘s assume its true: those were so much healthier times. Covid was not heard of yet, Twitter was still Twitter. Today it‘s normality that AIs are making the decision if you work here or not (certainly deciding during recruting if your CV is forwarded, maybe also for firing by DOGE). It‘s normality that AIs decide if your content on your cloud account should trigger criminal investigation and closing your account for good. Anyway most big companies are not reachable by a customer anymore (in order to contact a real person). They have grown providing services to (and taking money from) way too many users, but paying way too few employees to handle it.

My personal opinion is that any company should be allowed to grow (by customer base) only to a size, where they can still handle customer contacts by real persons. If their product is working flawlessly it causes fewer needed customer contacts, so fewer employees can handle it. On the other hand, if the product is shit, more customer contact employees must be hired relative to customer base.

This story reeks of AI, or at the very least to be made up, and it’s from 2018, 7 years old.
In civilized countries it’s illegal to fire people in that way.
And very conveniently there is no mention of either company or country.
Why is this upvoted?

This is some dystopian fan fiction.

Jose has seen me come to work everyday through those doors for more than half a year. I believe this was his idea of a joke. He must have disabled the turnstile right before I was to scan my key card. I went straight to my manager to see “If everything was OK.”

And it’s not all that well-written, either.