• shrugal@lemm.ee
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    1 year ago

    “The vast majority” is useless if the hardware someone has doesn’t work, and you usually don’t get official support and warranty from the manufacturer for Linux. There are also some categories like webcams, audio equipment or fingerprint readers where Linux support is still notoriously bad. And even if something mostly works, it’s fairly common for some hardware to have missing features, instabilities or minor issues on Linux. E.g. my mouse works on Linux ofc, but the software to set and edit profiles doesn’t.

    Usability issues are mostly cases where you have to fall back to the terminal. An example from my experience would be that trying to upgrade the system from the app store fails half the time, so I have to use the terminal. Another would be a failed boot or graphics issues due to a broken Nvidia driver installation or messed up SELinux policies. It’s all fixable in the terminal, but good luck if you can’t use that.

    • Communist@lemmy.ml
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      1 year ago

      I would not agree that is common at all, these are edge cases and I bet your mouse works with piper.

      plus soon immutable distros will fix any chance of system breakages, and it’s not like similar things don’t regularly happen on windows.

      • shrugal@lemm.ee
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        1 year ago

        How much are you willing to bet? I give a hint, there is an open issue from 2016 on their GitHub about supporting the manufacturer of my mouse. And that’s pretty much the point, because on Windows I just get the software with the box and that’s it. Of course it’s closed source and stuff, but it still provides a better experience than no support at all. And that’s just one example, Linux also can’t use the highest available resolution of my webcam, and the fingerprint reader on my laptop has been completely unusable on Linux from day one.

        Immutable distros fix most boot issues, in the sense that you can undo a failed change, but that’s about it.

        Ofc Windows has its fair share of issues, but it just doesn’t break as much in my experience. Probably because they have orders of magnitude more people working on finding and fixing consumer issues, incl. from 3rd party device and software manufacturers.

        I’m sorry, but you’re lying to yourself if you think consumer support is on par with Windows. It’s getting closer and closer every year, but we are not there yet.